At Ohelo Studio, we are committed to protecting your privacy and ensuring the security of your data. This
Privacy Policy outlines how we collect, use, and safeguard your information when you use our audio
application, Ohelo Studio (the "Service").
1. Information We Collect
We believe in minimal data collection. We only collect information that is essential to provide and improve
our Service.
- Personal Information: When you create an account, we collect your email
address. This is necessary for account creation, authentication (like password resets), and
important service-related communications. If you subscribe to a paid plan, our payment processor
(Stripe) will collect your payment information, but we do not store it on our servers.
- Your Content: We store the audio files, presets, and project data that you upload or
create within the Service ("Your Content"). We treat Your Content as confidential and private.
2. How We Use Your Information
Your privacy is not for sale. Our use of your information is straightforward and focused on providing you
with a great product.
- To Provide the Service: Your email is used to manage your account. Your Content is
stored so you can access your projects from anywhere.
- Communication: We will use your email for essential communications, such as account
confirmations, billing notifications, and major updates to the Service. You may also opt-in to marketing
communications.
- No Third-Party Sales: We will never sell or rent your personal information to any third parties.
Period.
3. Data Storage and Security
We take the security of your data seriously and use trusted, industry-standard infrastructure to protect it.
- Hosting Environment: Our infrastructure is hosted by trusted third-party providers who
comply with leading security standards like SOC 2 and ISO 27001. They employ measures such as at-rest
encryption for storage volumes, firewalls, and strict access controls.
- Data Isolation: Your data is stored in a secure database, isolated from other users'
data.
- In-Transit Encryption: All data transmitted between your computer and our servers is
encrypted using SSL/TLS, the same technology that secures online banking.
- Your Responsibility: While we implement robust security measures, no system is
impenetrable. We encourage you to use a strong, unique password for your Ohelo Studio account. We also
recommend that you maintain your own offline backups of critical audio files.
4. Cookies and Tracking
We use a minimal number of cookies for essential functions only.
- Authentication: We use cookies to keep you logged into your account.
- No Ad Tracking: We do not use cookies or any third-party scripts for advertising,
ad-tracking, or behavioral profiling.
5. Data Sharing and Disclosure
We do not share your data, except in the following limited circumstances:
- Third-Party Service Providers: We may share information with trusted service providers
who help us operate our Service, such as our payment processor (Stripe) and infrastructure hosts. These
providers are bound by strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law or in
response to a valid legal request from public authorities.
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6. Your Rights
You have control over your personal data.
- Access and Correction: You can access and update your account information (like
your email and password) at any time through your account settings.
- Data Deletion: You may delete your account and all associated data at any time.
When you delete your account, we will permanently delete Your Content from our active systems.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by
posting the new policy on this page and, if the changes are material, by sending an email to the address
associated with your account.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us at
ohelostudio@gmail.com.